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Our commitment to your privacy Associates for Life Enhancement, Inc. is committed to protecting the privacy of visitors to our website. When you visit and navigate our website, we only collect personal information if you provide that information voluntarily. By personal information, we mean data that is unique to you such as your name, home address, email address or telephone number. Your information will not be shared with anyone outside this practice, including our web partners. We handle all information and correspondence you share with us in the strictest confidence. When you send comments or questions to us using our email address posted on our Web site, your message is handled by an ALE employee who is most capable of answering your questions and concerns. We do not share any of you personal information with your employer whom we may have a contractual relationship with to provide EAP services. The information provided on our website is for general informational purposes only. This information should not take the place of getting professional help from a qualified professional. ALE cannot provide any guarantee with respect to the securities of the computer system that you are using to access this website. Our practice is dedicated to maintaining the privacy of your personal health information. We are required also by law to do this. These laws are complicated, but we must provide you with important information. The information contained here is a shorter version of the full, legally required Notice of Privacy Practices (NPP). You may obtain a copy of the full version by contacting our Privacy Officer (contact information provided at the end of this notice). We will use the information about your health which we get from you or from others mainly to provide you with treatment, to arrange payment for our services or for some other business activities which are called, in the law, health care operations. If we or you want to use or disclose (send, share, release) your information for any other purposes we will discuss this with you and ask you to sign an Authorization to allow this. Of course we will keep your health information private but there some times when the laws require us to share it such as: 1. When there is a serious threat to your health and safety or the health and safety to another individual or the public. We will only share information with a person or organization that is able to help prevent or reduce the threat. 2. Some lawsuits and legal or court proceedings. 3. If a law enforcements official requires to do so. 4. For Workers Compensation and similar benefit programs. There are some other situations like these but which don’t happen very often. They are described in the longer version of the NPP. Your rights regarding your health information 1. You can ask us to communicate with you about your health and related issues in a particular way or at a certain place. For example, you can ask us to call you at home and not at work to schedule or cancel an appointment. We will try our best to do as you ask. 2. You have the right to ask us to limit what we tell certain individuals involved in your care or the payment for your care, such as family members and friends. While we don’t have to agree to your request, if we do agree, we will keep our agreement except if it is against the law, or in an emergency, or when the information is necessary to treat you. 3. You have the right to look at the health information we have about you such as your medical and billing records. You can even get a copy of these records but we may charge you. Contact our Privacy Officer to arrange how to see your records. See below. 4. If you believe the information in your records is incorrect or incomplete, you can ask us to make some kinds of changes (called amending) to your health information. You have to make this request in writing and send it to our Privacy Officer. You must tell us the reasons you want to make the changes. 5. You have the right to a copy of this notice. If we change this NPP we will post it in our office and post a notice on our website and you can always get a copy of the NPP from the Privacy Officer. 6. You have the right to file a complaint if you believe your privacy rights have been violated. You can file a complaint with our Privacy Officer and with the Secretary of the Department of Health and Human Services. All complaints must be in writing. Filing a complaint will not change the health care we provide to you in any way. If you have any questions regarding this notice or our health information privacy policies, please contact our Privacy Officer, Karen Kerr by phone at 609-569-1144 or by email at KKerr@EAPALE.com. The effective date of this notice is April 14, 2003
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